Frequently Asked Questions

Below you will find answers to the most frequently asked questions about our food boxes.
Below you will find answers to the most frequently asked questions about our food boxes.

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Do you cater for allergies and dietary requirements?

All of our allergens are labelled on our upcoming recipes and our ingredient packaging so you can see exactly what’s going into your recipes to make your meal choice.

However, as our suppliers and packing team handle such a wide range of ingredients, we cannot guarantee that no traces of other allergens may be present. For this reason, we can’t offer a gluten free or dairy free preference. Similarly, some of our meat suppliers are certified Halal whilst others are not, so we are unable to guarantee a meal plan suitable for those following a Halal diet.

How do I login to my HelloFresh account?

Click on the button below to login to your HelloFresh account.

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